699bat Terms and Conditions

Applicability

699bat is an online gaming platform that provides entertainment gaming services for users in Bangladesh. These terms and conditions ("Agreement") apply to the 699bat website, mobile version, and all related services. By registering an account, making deposits, withdrawing funds, playing games, or participating in any activity on this platform, you agree to be bound by all the terms of this Agreement.

Right to Amend Terms

699bat reserves the right to revise, change, or update these terms and conditions at any time. Users will be notified through the platform of any significant changes. Continued use of the platform after any changes are made will be considered acceptance of the revised terms.

Language and Interpretation

These terms and conditions are written in Bengali. In the event of any dispute or ambiguity, the Bengali version will be treated as final. Where interpretation of any clause is required, the interpretation provided by 699bat will be considered final.

Age Requirement

Anyone applying to open an account on the 699bat platform must be at least 21 years of age. Operating an account on behalf of a minor is strictly prohibited. 699bat may request an ID or other documents for age verification when necessary.

One Account Only

Each user may hold only one account. If the same person creates multiple accounts, all accounts may be closed and any bonuses earned will be considered void. If multiple members of the same household use the platform from the same device or IP address, they must notify 699bat in advance.

Accuracy of Information

All information provided at registration — name, date of birth, phone number, email address — must be completely truthful and accurate. If false or misleading information is provided, the account may be suspended or terminated, and 699bat reserves the right to forfeit all balances.

Account Security

It is your responsibility to keep your account password and login details completely confidential. If you suspect unauthorized use of your account, you must notify the 699bat support team immediately. If login details are shared with a third party, the user is solely responsible for any activity that results.

Accepted Payment Methods

The following payment methods are accepted on the 699bat platform:

• bKash
• Nagad
• Rocket
• Upay

Any attempt to deposit funds through a method other than those listed above will be considered void, and 699bat will bear no responsibility for such transactions.

Minimum Deposit and Withdrawal Amounts

The minimum requirements for each transaction are as follows:

• Minimum deposit: ৳500 (for each method)
• Minimum withdrawal: ৳500
• Standard withdrawal processing time: 30 minutes to 3 hours

In special circumstances, withdrawals may be delayed due to the verification process. 699bat reserves the right to hold processing of any suspicious transaction.

Transaction Validity

All deposits and withdrawals must be made from a payment account registered in the user's own name. Using a third party's account for transactions is prohibited. If such a transaction is detected, the account may be suspended and the transaction will be cancelled.

Welcome Bonus

New users are eligible for a 200% welcome bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 will earn a ৳2,000 bonus, giving a total balance of ৳3,000. The wagering requirement for this bonus is 25 times. If the bonus conditions are not met, the bonus may be withdrawn.

Bonus Usage Conditions

To withdraw bonus funds, the specified wagering requirement must be met. The following conditions apply:

• No other offer may be combined with an ongoing promotional offer unless explicitly stated.
• Bonuses may only be used on designated games.
• The wagering requirement must be met before the bonus expires.
• If fraudulent activity is detected, the bonus will be cancelled and the account will be suspended.

Right to Change Promotions

699bat reserves the right to change, suspend, or cancel any promotional offer, bonus program, or reward scheme. For changes to ongoing promotions, a notice will be posted on the platform up to 48 hours in advance.

Fair Play Policy

All games on the 699bat platform operate in accordance with fair play principles. Every outcome is determined completely at random using Random Number Generator (RNG) technology. Users cannot influence game outcomes in any way.

Prohibited Activities

Any of the following activities are strictly prohibited:

• Playing games using software bots, automated methods, or third-party tools.
• Exploiting bonuses through multiple accounts.
• Any attempt to manipulate game results.
• Using the platform for money laundering or illegal transfer of funds.
• Attempting to gain unauthorized access to another user's account.
• Any attempt to interfere with the platform's security systems.

If any of the above activities are detected, the account will be immediately closed and all balances may be forfeited.

Technical Errors

If a game result is undetermined due to a technical issue or server error, the bet for that round will be refunded. 699bat is not obligated to honor any incorrect payout displayed due to a software error. In such situations, the decision of 699bat will be final.

VIP Tier Benefits

The 699bat VIP program has four tiers. The weekly cashback rate for each tier is as follows:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback

Moving Up VIP Tiers

Users have the opportunity to advance to higher VIP tiers based on regular active participation and consistent activity on the platform. 699bat reserves the right to cancel VIP benefits in cases of prohibited activity or bonus abuse.

Cashback Payment Method

Weekly cashback is processed every Monday and added directly to the user's account balance. 699bat's calculation method applies in determining the cashback amount. If there is any discrepancy in the cashback calculation, please contact us via live chat.

Data Collection and Use

Personal information provided at registration is used solely for account management, transaction verification, and improving platform services. Personal information is not sold or transferred to third parties. For more details, please read our Privacy Policy.

Technical Security

699bat uses SSL encryption technology to keep all transactions and personal information secure. Our security systems are regularly updated. However, complete security over the internet cannot be guaranteed — users are also advised to remain vigilant.

Cookies and Tracking

Cookies are used for the smooth operation of the platform. Cookies can be disabled through browser settings, though this may limit some services. Full details of cookie usage can be found in our Privacy Policy.

Setting Gaming Limits

699bat believes that gaming is an entertainment activity — it is not a source of income. Users can set their own deposit and betting limits. Contact the support team to set limits, self-exclude, or temporarily suspend your account.

Preventing Problem Gaming

If you feel that gaming is having a negative impact on your daily life, financial situation, or relationships, please seek help immediately. To learn more about our responsible gaming policy, please read the Responsible Gaming page.

Self-Exclusion Process

If a user voluntarily wishes to take a break from the platform, they can request self-exclusion via live chat. Access to the account will be completely blocked for the duration of the self-exclusion period. No bonuses or promotional offers may be received while self-exclusion is active.

No Guarantee of Service Continuity

699bat platform services are provided on an "as is" basis. No express or implied guarantee of uninterrupted or error-free service is given. Services may be temporarily disrupted due to maintenance, upgrades, or technical issues.

Liability for Financial Loss

Users are solely responsible for any financial loss resulting from gaming activity. 699bat does not provide compensation for general gaming losses unless caused by technical issues or platform errors. The user acknowledges that they are playing on this platform voluntarily and with full awareness.

Third-Party Content

The 699bat platform contains content from various game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and Ezugi. These third-party providers may have their own terms and conditions. 699bat is not directly responsible for technical errors or service outages caused by them.

Reasons for Account Closure

699bat may suspend or close an account at any time for the following reasons:

• Violation of these terms and conditions
• Providing false information or identity fraud
• Operating multiple accounts
• Bonus abuse or manipulation
• Money laundering or suspicious financial activity
• At the user's own request

Dispute Resolution Process

In the event of a dispute or complaint, first try to resolve it through 24/7 live chat. If it cannot be resolved via live chat, write to us in detail at [email protected]. 699bat will review all relevant information and provide a decision within a reasonable time. The decision of 699bat is final in all dispute resolutions.

Inactive Accounts

An account may be marked as inactive if there has been no transaction or login activity over an extended period. Contact the support team to reactivate an inactive account.