699bat Privacy Policy

1. Scope and Definitions

This privacy policy applies to all users of 699bat — those who access our website, register an account, play games, or use any of our other services.

Key terms used in this policy:

• Personal Information: Any information that can directly or indirectly identify you, such as your name, email address, phone number, date of birth, and financial details.
• Processing: Any operation performed on personal information — collection, storage, modification, use, or deletion.
• Third Party: Any person, organization, or entity other than 699bat.
• Cookie: A small data file stored on your device when you visit a website.

2. Information We Collect

699bat may collect the following types of information:

2.1 Information You Provide

• Full name, email address, phone number, and date of birth provided at registration.
• National ID or passport details for identity verification (where applicable).
• Financial information: details related to bKash, Nagad, Rocket, or Upay accounts — used solely to process transactions.
• Information provided when contacting customer support.
• Feedback or opinions submitted through surveys or feedback forms.

2.2 Automatically Collected Information

• IP address and device identification information.
• Browser type, operating system, and language preferences.
• Date, time, and pages visited when accessing the site.
• Game play history and transaction logs.
• Information from cookies and similar tracking technologies.

6. Data Security Measures

699bat applies industry-standard technical and administrative measures to keep your personal information secure:

• SSL Encryption: All data transferred between you and our servers is protected with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — only as an encrypted hash.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Our systems undergo regular security testing and assessments.
• Restricted Access: Only authorized staff may access your information for specific purposes.
• Firewall and Intrusion Detection: Active monitoring to prevent unauthorized access.

While we maintain the highest level of protection, no transmission of data over the internet is 100% secure. It is your responsibility to keep your account password confidential and to notify us immediately of any suspicious activity.

7. Data Retention Period

699bat retains your personal information for as long as it is necessary:

• Active Accounts: All information is retained for as long as your account remains active.
• After Account Closure: Information may be retained for as long as required to meet legal and regulatory obligations.
• Financial Transaction Records: Retained for a specified period in accordance with anti-money laundering (AML) and other legal requirements.
• Marketing Data: Until you withdraw your consent or the data is no longer in use.

When information is no longer needed, we securely delete or anonymize it so that you can no longer be identified.

8. Your Rights

As a user of the 699bat platform, you have the following rights over your own information:

• Right of Access: The right to know and view what information we have collected about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances ("right to be forgotten").
• Right to Restrict Processing: The right to request that the use of your information be limited in certain circumstances.
• Right to Data Portability: The right to request a copy of your information in a commonly readable format.
• Right to Object: The right to object to the processing of your information for marketing purposes.
• Right to Withdraw Consent: The right to withdraw consent you have given at any time.

To exercise these rights, contact us via live chat or email. We generally respond to your request within 30 business days.